FAQ | Strapistry™ Help and Support

Find answers to common questions about shipping, compatibility, installation, and how Strapistry™ works.


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Compatibility

Will this work with my bag?

Strapistry™ is designed to work with most structured bags.

  • ✔ Perforated totes (Bogg-style,
  • ✔ Rubber tote bags
  • ✔ Everyday structured bags

👉 If your bag has attachment points—or can support them—it will work.

How much weight can it hold?

Our system is built for real-life use.

  • ✔ Designed to distribute weight evenly
  • ✔ Comfortable for everyday carry
  • ✔ Strong hardware and durable straps

👉 Perfect for daily
essentials and more.

Can I use this on small purses?

Yes.

For smaller bags:

  • Use a single strap
  • Ideal for crossbody or shoulder carry

👉 Lightweight,
comfortable, and balanced.

Can I switch between carry styles?

Yes—that’s the whole idea.

Switch between:

  • Crossbody
  • Shoulder
  • Backpack (for larger totes)
  • Tote carry

👉 No tools. No hassle. Just clip and go.

Can I use the same straps on multiple bags?

Absolutely.

Strapistry™ is designed as a system, not a one-time setup.

👉 Use one set of straps across:

  • Your tote
  • Your purse
  • Your everyday bags
What if I’m not sure my bag will work?

We’ve got you.

Send us a photo of your bag, and we’ll guide you to the best setup.

👉 We want you to get it right the first time.

Do I need tools to install it?

No tools needed.

For perforated totes:

  • Insert the anchor through the hole
  • Secure with the backing
  • Clip on your straps

For other bags:

  • Simply clip onto existing D-rings or hardware

👉 Setup takes seconds.

Will it damage my bag?

No.

Our system is designed to:

  • Use existing holes (for perforated totes)
  • Attach to existing hardware (for purses)

👉 No cutting, no permanent changes required.

Shipping

What are your delivery times?

If your item is in stock, orders typically ship within 3 business days.

If an item is not currently available, we’ll reach out to you directly with an update.

How much will shipping cost?

Shipping is free.

No minimums. No surprises at checkout.

Can you provide worldwide shipping?

If you're located outside the U.S. and interested in our products, we invite you to explore our host or wholesale programs for
future opportunities.

My Order

How can I cancel my order?

You can cancel your order as long as it hasn’t shipped.

Simply contact us as soon as possible, and we’ll take care of it for you.

What if I receive the wrong product?

If you receive the wrong item, please contact us right away.

We’ll make it right by sending the correct product as quickly as possible.

Do you offer exchanges for faulty items?

Yes—we stand behind everything we make.

If your item is faulty, contact us and we’ll replace it as quickly as possible.

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